Cancellations

Please note that if you wish to cancel:

Regular events: Accommodation and Event Entry:

• Cancellation 24 hours or more before a planned event, 90% of the total bill will be refunded.
• Less than 24hrs before the event, 50% of the total bill will be refunded.
• After the date of the event/accommodation and a non-appearance, no money will be refunded

For larger planned events - (Halloween Party, International Swingrs etc.) Accommodation and entry to event

• Cancellation less than a week or more before an event/accommodation, 90% of the pre-booked amount
• Cancellation within one week of the event and more than 3 days before the event, 50% of the prepaid amount
• Cancellation less than 3 days before the event, NO refund will be given for accommodation and entry
• Cancellation should be made to info@jacuzziclub.pl from the same email address that the original booking was made
• Cash payments will only be made when they have made in cash, for example during a visit to the club
• Please note for the sake of security and discretion we do not make refunds into accounts that the original payments were made or third party accounts
• A one-off change of date to another one within a 3 month period can be made (via email) as long outside of the one week timescale as per the above